Cookie and privacy policy

1. INTRODUCTION

At Fakkelgaarden, we take your privacy seriously. This privacy policy explains how we collect, use, protect, and share your personal information in accordance with the EU’s General Data Protection Regulation (GDPR).

2. DATA CONTROLLER

Fakkelgaarden

Fjordvejen 44

6340 Kruså

74678300

Info@fakkelgaarden.dk

www.fakkelgaarden.dk

3. WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect and process the following personal information about you:

• Name
• Address
• Email address
• Phone number
• Payment information
• Information about your reservations and stays
• Communication and correspondence with us
• Any special requests or preferences

4. PURPOSE OF PROCESSING

We process your personal information for the following purposes:

• Handling reservations and bookings
• Communication before, during, and after your stay
• Invoicing and payment processing
• Improving our service and guest experience
• Complying with legal requirements
• Marketing and newsletters (if you have consented)

5. LEGAL BASIS FOR PROCESSING

Our processing of your personal information is based on the following legal bases:

• Performance of a contract: To fulfill our contract with you when you make a reservation or booking.
• Legal obligation: To comply with legal requirements, such as storing billing information.
• Legitimate interests: To improve our service and communicate with you about relevant offers and news.
• Consent: To send you marketing and newsletters if you have consented.

6. SHARING OF PERSONAL INFORMATION

We only share your personal information with third parties when necessary to fulfill the purposes described above or when required by law. This may include:

• Payment processors and banks
• IT providers and service providers
• Public authorities, if required by law

7. TRANSFER TO THIRD COUNTRIES

We do not transfer your personal information to third countries outside the EU/EEA unless it is done in accordance with the GDPR.

8. STORAGE OF PERSONAL INFORMATION

We store your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements, including the retention of accounting records..

9. YOUR RIGHTS

You have the following rights in relation to your personal information:

• Right of access: You have the right to access the personal information we process about you.
• Right to rectification: You have the right to have inaccurate information about you corrected.
• Right to erasure: You have the right to have your personal information erased under certain circumstances.
• Right to restriction of processing: You have the right to have the processing of your personal information restricted under certain circumstances.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal information based on our legitimate interests or for direct marketing.
• Right to withdraw consent: If our processing is based on your consent, you have the right to withdraw this consent at any time.

10. CONTACT AND COMPLAINT

If you have questions about this privacy policy or our processing of your personal information, or if you wish to exercise your rights, you can contact us at:

info@fakkelgaarden.dk

If you are not satisfied with our response, you have the right to lodge a complaint with the Danish Data Protection Agency.

11. CHANGES TO THE PRIVACY POLICY

We reserve the right to change this privacy policy. Any changes will be published on our website and any material changes will be communicated directly to you.

12. HOW TO DELETE OR BLOCK COOKIES

See instructions here: http://minecookies.org/cookiehandtering

13. PURPOSE OF COOKIES ON OUR WEBSITE

Technical functionality, so we can remember your settings.

Traffic measurement, so we know how many people visit our site and can document this to advertisers.

Targeting of advertising, so we can show you the ads we think are most relevant

14. ANALYTICAL COOKIES

Our website also uses analytical cookies, which are placed by, among others, Google Analytics, to, among other things, analyze traffic to the website.

You can opt out of Google Analytics cookies here: http://tools.google.com/dlpage/gaoptout